8/30/2023 0 Comments Secrets cozumel dive shop![]() Little thinks like dirty light switches, fixtures, walls, and the AC unit, as well as burned-out bulbs and water spots on the bathroom door should have been addressed with better quality control by a maid service supervisor. The only disappointment was a lack of quality control for room cleanliness on or first day. Internet access was good, TV quality was just OK (not really HD). On some nights, we had turn-down service, which included a flyer outlining the next days activities. On some days, the room wasn't made up until mid-afternoon. Our building (junior pool view) was getting a fresh coat of paint while we were there. ![]() The landscaping, grounds, and common areas were clean and well maintained. The Secrets resort itself was also very good. In all respects, we were very pleased with the DH operator and SCUBA experience. If you prefer, Dive House will rinse and store your equipment after each days dives, which was convenient for us. The crew handled the tank exchange between dives and assisted with entries/exits. We're pretty laid back in terms of sites to visit, and the DM was open to each day's sites based on group consensus. On those days, we had two guides in the water with us. Group sizes on the boat were generally small- we had no more than nine divers (including us). If you arrive to Secrets in the late afternoon, I'd recommending walking to the larger DH shop adjacent to the at Sunscape report next door near the Portofino restaurant to check in the day before your first dive. Dive House has a small hut at Secrets with a representative who can assist with anything you might need, but the hut is usually vacated after the afternoon dives conclude. The onsite operator, Dive House, was excellent. We booked through our travel agent, primarily for SCUBA diving. My wife and I had a wonderful last minute vacation experience at Secrets Cozumel. ![]() Ideal for travelers who want to stay at a hotel with friendly staff.My wife and I had a wonderful last minute vacation experience at Secrets Cozumel. Note that there have been some recent reports of poor food quality and beach erosion (2022), though these issues are hopefully being addressed by management. Cuisine includes Mexican, Mediterranean, Seafood, Italian, and International. There are 7 restaurants and 5 bars as well as an evening dance club with DJ music. The Royal Level is like a boutique hotel within a resort and provides guests with elevated rooms, whirlpool tubs, an exclusive a la carte restaurant serving breakfast, lunch, and dinner, complimentary Wi-Fi, an exclusive whirlpool, separate reception area, concierge service, room service, and priority restaurant reservations. Other onsite activities include kayaking, sailing, snorkeling, and water polo.įor a more luxurious stay, opt for the Royal Level. Because Cozumel is considered one of the top 5 scuba destinations in the world, Occidental Cozumel provides guests with diving equipment needed to swim with marine life.
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